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soft:lead:start [2023/03/29 08:54] titannetsoft:lead:start [2023/03/30 12:32] (current) titannet
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-====== Leading ======+====== Management & Leadership ======
  
 ===== Knowledge ===== ===== Knowledge =====
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     * "Person X" seems introvert, maybe he should not be the first person I ask about presenting the company at a conference     * "Person X" seems introvert, maybe he should not be the first person I ask about presenting the company at a conference
  
-==== Big Five ====+=== Big Five ===
 // //
   * B5 is a widely accepted, scientific model in social sciences   * B5 is a widely accepted, scientific model in social sciences
Line 32: Line 32:
  
  
-==== MBTI ====+=== MBTI ===
 // //
   * Imo MBTI just sucks   * Imo MBTI just sucks
Line 44: Line 44:
 | Judging | Perceiving | | Judging | Perceiving |
  
-==== DISC ====+=== DISC ===
 // //
   * DISC is also "popular science" model without grounding in actual science   * DISC is also "popular science" model without grounding in actual science
Line 53: Line 53:
  
  
-===== Communication =====+==== Communication ====
  
- +=== 4 Ears / v.Thun ===
-==== 4 Ears / v.Thun ====+
   * Self-Revelation   * Self-Revelation
   * Factual   * Factual
Line 62: Line 61:
   * Appeal   * Appeal
  
-==== Communication Iceberg ====+=== Communication Iceberg ===
  
 | Conscious | Figures, Facts, Guidelines, laws | | Conscious | Figures, Facts, Guidelines, laws |
Line 68: Line 67:
 | Totally unconscious | Basis needs (growth, security, recognition) | | Totally unconscious | Basis needs (growth, security, recognition) |
  
 +
 +
 +//The Iceberg Model (also Parento Principle or 80/20) divides communication into a conscious/visible part (20%) and an uncounscious/hidden (80%) part. 
 +  * As a generic rule if a persons desires or need are affected conscious facts and figures will have a hard time being registered at all.
 +  * If a persons physical needs (security, place in society) are affected the effect will be even more pronounced. (this of course goes for nearly all aspects of life, not just communication) 
 +//
  
 ==== Question Techniques ==== ==== Question Techniques ====
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   * Hypothetical - //imagine we did XY//   * Hypothetical - //imagine we did XY//
   * Scaling   * Scaling
 +
 +//
 +* Close questions are generally considered bad because they limit the amount of information that can be gained.
 +* Open questions are considered "good" 
 +* Follow up questions are a chance to keep a conversation alive to hopefully good outcomes and show interest
 +* Alternative, circular, hypothetical or scaling questions have specific used, but for basic use they can be applied to mix things up and promote new ways of thinking about a problem
 +
 +//
  
 ===== Tools ===== ===== Tools =====
Line 89: Line 102:
  
   * Perception -> Effect -> Wish   * Perception -> Effect -> Wish
 +
 +// I saw you being late 5 times in a row, that makes you/me/us look bad, please come in on time //
  
 === Feedback rules === === Feedback rules ===
 +
   * No generalization   * No generalization
   * Clear wording   * Clear wording
soft/lead/start.1680072893.txt.gz · Last modified: 2023/03/29 08:54 by titannet

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