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--- soft:lead:start [2022/10/07 15:16] – titannet
+++ soft:lead:start [2023/03/30 12:32] (current) – titannet
@@ Line 1: / Line 1: @@
-====== Leading ======
+====== Management & Leadership ======
 ===== Knowledge =====
-===== Big Five =====
+==== Personality Models ====
-//B5 is the personality model grounded in science, but with limited use for a leader//
+  * Personality models are a way to think less intuitive and more structured about members of a team to determine their strength, weaknesses and therefore tasks and work environment they may be good or bad at/in.
+  * None of these models can be used as absolute truth, at most treat it as priority
+    * "Person X" seems introvert, maybe he should not be the first person I ask about presenting the company at a conference
+=== Big Five ===
+//
+  * B5 is a widely accepted, scientific model in social sciences
+  * Each of the five traits typically follow a gauss distribution, the average person falls somewhere in the middle
+    * -> It is useful to know if a specific person is near one of the edges
+    * "science tells us" that a routine person is not just "bad" at "imaginative tasks", he would need to change his personality before becoming good at them
+  * There is no claim that the model can predict anything for an individual person, e.g.
+    * Out of a Million persons the one who are high in conscientiousness are generally more successful
+    * That does not mean a specific disorganized person is (or will be) unsuccessful
+//
   * Conscientiousness
@@ Line 17: / Line 31: @@
     * Reserved -> Sociable
-===== MBTI =====
-//MBTI just sucks//
+=== MBTI ===
+//
+  * Imo MBTI just sucks
+  * It is a "popular science" model without grounding in actual science
+  * MBTI does not acknowledge that the traits are a scale and instead sorts people onto boxes of EITJ, ISTP and so on
+//
 | Extraversion |Introversion |
@@ Line 25: / Line 44: @@
 | Judging | Perceiving |
-===== DISC =====
+=== DISC ===
-//DISC sucks less than MBTI//
+//
+  * DISC is also "popular science" model without grounding in actual science
+  * Imo DISC sucks less than MBTI since is has fewer boxes and less extreme claims - that makes it far more usable in practice//
 | Dominant (Red) \\ direct, decisive | Influence (yellow)\\ outgoing, action oriented |
@@ Line 32: / Line 53: @@
+==== Communication ====
-==== 4 Ears / v.Thun ====
+=== 4 Ears / v.Thun ===
   * Self-Revelation
   * Factual
   * Relationship
   * Appeal
+=== Communication Iceberg ===
+| Conscious | Figures, Facts, Guidelines, laws |
+| Unconscious | Desires, Needs, Emotions (anger, disappointment) |
+| Totally unconscious | Basis needs (growth, security, recognition) |
+//The Iceberg Model (also Parento Principle or 80/20) divides communication into a conscious/visible part (20%) and an uncounscious/hidden (80%) part.
+  * As a generic rule if a persons desires or need are affected conscious facts and figures will have a hard time being registered at all.
+  * If a persons physical needs (security, place in society) are affected the effect will be even more pronounced. (this of course goes for nearly all aspects of life, not just communication)
+//
 ==== Question Techniques ====
@@ Line 48: / Line 83: @@
   * Hypothetical - //imagine we did XY//
   * Scaling
+//
+* Close questions are generally considered bad because they limit the amount of information that can be gained.
+* Open questions are considered "good"
+* Follow up questions are a chance to keep a conversation alive to hopefully good outcomes and show interest
+* Alternative, circular, hypothetical or scaling questions have specific used, but for basic use they can be applied to mix things up and promote new ways of thinking about a problem
+//
 ===== Tools =====
@@ Line 59: / Line 102: @@
   * Perception -> Effect -> Wish
+// I saw you being late 5 times in a row, that makes you/me/us look bad, please come in on time //
 === Feedback rules ===
   * No generalization
   * Clear wording